All pre-orders are available for purchase for a 3-day window.
How long does it take for orders to be processed?
The entire order fulfillment process, from the pre-order cutoff to delivery, typically spans 3 to 6 weeks.
What is the store's return and refund policy?
All sales are considered final. However, in the case of damaged products, we do offer a partial refund. To initiate a refund request, please reach out to us via email at contactvitaux@gmail.com or text us at (236-514-0322).
Provide a detailed explanation of the issue along with picture proof. The item must be unworn, and the refund claim must be submitted within 2 days of receiving the purchased item.
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